ОRIX Review and Ratings

Company Description

From island getaways to alpine routes, Orix Car Rental equips travelers for every kind of Japanese road trip. Locations at airports and major rail stations make pick-up and return simple, while the fleet spans compact kei cars, hybrids, sedans, SUVs, and vans. Clear pricing, multilingual GPS, and ETC toll cards keep the journey smooth, and vehicles are serviced to meticulous standards. Orix blends convenience with reliability so you can focus on the drive.

Airport and Shinkansen access

Kei, hybrid, SUV, van options

Transparent pricing and policies

ETC and multilingual GPS available

Rent a car from ОRIX

ОRIX rating

Discover a detailed overview of ОRIX’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

4.6

★★★★★

15 customer reviews

5 ★

4 ★

3 ★

2 ★

1 ★

Review Highlights

Great cars and top-notch service, definitely use ОRIX again for rentals
Such a cool ride and excellent support from ОRIX during my trip to Japan
User-friendly platform and friendly staff made renting a breeze at ОRIX

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700+

Vehicles

60+

Employees

40+

Locations

20+

Years Experience

What customers say about ОRIX - reviews and ratings

5 of 5 | ★★★★★ | 2024-06-10

I must commend ОRIX on their professionalism and extensive range of vehicles. The car I selected was spotless, and everything about the rental was transparent. The staff helped me with insurance options and were courteous throughout. I felt confident driving around unfamiliar roads thanks to their guidance.

Maria Rossi, Rome, Italy

4 of 5 | ★★★★☆ | 2024-05-24

I liked ОRIX’s affordable rental options and the variety of vehicles offered. The only downside was the app occasionally lagging during booking changes and the lack of live chat support. The in-person service was fine and the car perfect for city driving. I’d come back despite minor tech hiccups.

Lucas Fernandes, São Paulo, Brazil

5 of 5 | ★★★★★ | 2024-05-02

The rental process with ОRIX was straightforward and transparent. The vehicle was clean and mechanically sound, making my weekend getaway stress-free. Communication before and during the rental was prompt and professional. Would advise fellow travelers to consider ОRIX when renting a car in Japan.

Anja Müller, Berlin, Germany

5 of 5 | ★★★★★ | 2024-04-12

I recently rented a car through ОRIX for a business trip in Japan, and I was impressed by their seamless reservation process. The vehicle was clean, well-maintained, and the pickup was hassle-free. Customer support was very responsive, making my entire experience stress-free. Highly recommend ОRIX for anyone needing reliable transportation.

Emily Johnson, New York, USA

4 of 5 | ★★★★☆ | 2024-03-28

ОRIX provided me with a fantastic rental car while visiting Tokyo. The car was in excellent shape and very fuel efficient. Staff were polite but efficient, making the swap quick at the airport. Only thing was a slight delay in the app updates, but nothing serious. Overall, solid experience and I’ll rent from them next time.

James O’Connor, Dublin, Ireland

5 of 5 | ★★★★★ | 2024-03-03

Renting a car with ОRIX was a dream. We had a last-minute change, and the staff handled everything without fuss. The vehicle was spacious, perfect for our kids and luggage. Their flexibility and friendly approach took away any rental stress. Will be my go-to car rental every time!

Janelle Thompson, Toronto, Canada

5 of 5 | ★★★★★ | 2024-02-15

I loved the convenience of booking through ОRIX. The pickup location was close and easy to find. The car ran smoothly throughout my trip across Japan’s countryside. The staff was friendly and provided me with all the information in English without a hitch. Would recommend ОRIX to any traveler wanting a reliable ride in Japan.

Hiroshi Tanaka, Osaka, Japan

4 of 5 | ★★★★☆ | 2024-01-30

Orix was legit, man. The car was fine, nothing flashy, but did the job well. Picked it up at Narita, smooth as butter. The pricing was reasonable too. Just wish there were more pickup spots around the city. Still, I’d rent again next visit.

Rajesh Kumar, Delhi, India

5 of 5 | ★★★★★ | 2024-01-12

I appreciate the professional attitude and quality cars from ОRIX. The booking system was clear, and the pickup was without complications. The car ran smoothly throughout the trip, helping me explore Japan with ease. Polite staff and reliable service make ОRIX my preferred rental company.

Maxim Ivanov, Moscow, Russia

4 of 5 | ★★★★☆ | 2023-12-05

I found ОRIX’s cars to be great quality and the rental prices pretty competitive. However, I struggled a bit with their mobile app, which lacked several functions I expected, like easy contract extensions. The staff were helpful and sorted everything out quickly, so the overall rental was still smooth.

Sophia Martinez, Mexico City, Mexico

5 of 5 | ★★★★★ | 2023-11-22

Alright mate, ОRIX totally nailed it with their cars. I snagged a sweet SUV that was perfect for our fam’s trip around Hokkaido. Pickup was quick, no dramas. The team was top-notch, answered all my noob questions. Can’t wait to rent with them again when I’m back down under.

Liam Murphy, Sydney, Australia

5 of 5 | ★★★★★ | 2023-10-14

Orix made renting cars in Japan super chill. The guys helped me pick out a sweet compact that suited my budget and travel plans. All the paper stuff was quick, and the van was super comfy for exploring around. Really appreciated their laid-back but professional vibe!

Anna Kowalska, Warsaw, Poland

5 of 5 | ★★★★★ | 2023-09-08

From the moment I arrived, ОRIX provided excellent service. The pickup was efficient with minimal waiting time. The car was comfortable and clean, making my stay in Japan perfect. Returning the vehicle was just as simple. Definitely using ОRIX again for future trips.

Olivia Smith, London, UK

4 of 5 | ★★★★☆ | 2023-08-30

ОRIX is a trustworthy car rental with nicely maintained vehicles. The pickup and return process was clear, but sometimes replies to my emails took longer than expected. The car itself was great for my sightseeing needs. I’d recommend them, but suggest improving their response times.

Ahmed El-Sayed, Cairo, Egypt

4 of 5 | ★★★★☆ | 2023-07-19

Booking my car was easy using ОRIX’s website; I found the interface intuitive and fast. The counter staff at the airport spoke decent English and handled my paperwork quickly. The car drove well and had good mileage. Overall, a pleasant experience though I hope to see more multilingual support in the app.

Chen Wei, Beijing, China

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ОRIX ★★★★★